Payments & Shipping
Payments
We accept payments by all major Credit and Debit cards, globally. All payments are processed via Yoco or either Payflex and PayJustNow as instalments.
Packaging & Shipping
Please allow for a minimum of 3-5 days to process your order. We package everything in the most intentional, mindful & sustainable way possible. Thanks for understanding this is a continual process and if it’s available to you, please recycle and compost the parcel the clothing comes in.
Fees & Timing
Domestic: Most domestic parcels ship via The Courier Guy or RAM Couriers, and usually takes 1-2 weekdays to arrive at your door. Your tracking information is sent to the email you’ve entered when ordering.
International: International Parcels ship with DHL.
International customers, please consider your country's customs/fees/duties/tariffs/taxes before ordering. Sage & Sunday is not responsible for any additional shipping/receiving fees.
As is the case with any international delivery, sometimes it will take longer than expected. Please follow up with your local customs office or postal service before sending us an email. We typically can not see anything more than what is shown on the tracking on FedEx.
Patience is a virtue.
Lost or Missing Packages
You will receive a tracking number when the package is shipped. At that point, you will be able to use the online service to see where it is headed. Please know that as soon as the package leaves our studio, we have no control over the handling or delivery- all missing parcels or delivery issues can be taken directly with the delivery service (most likely The Courier Guy or DHL). We are happy to help, and any questions can be directed to hello@sageandsunday.com
Sage & Sunday is not responsible for lost or stolen packages.